Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- We ship all orders for Free!
Service Features:
1. Track & Trace code
2. Signature Proof of Delivery
3. Two day delivery within Ireland
We ship to the following countries:
Ireland + United Kingdom
- Privacy & Security
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- 1. Data encryption
- 2. Antifraud risk models
- 3. Address Verification System (AVS)
- 4. Card Security Code (CSC)
- 5. Verification
- 6. Antifraud specialists
Privacy PolicyHow do we deal with our customers’ personal information?
We don't hold any information apart from your name, address, email and phone number for shipping requirements. This information will not be distributed to any 3rd parties, our customers' data will not be disclosed to third parties without any legal reason. All financial information is held by PayPal. We will only contact you with regards shipping, new account registration or if you signed up to our newsletter.
- Returns & Replacements
- We have a policy of a 90 day money back guarantee.
If you are not happy with an item, we are happy to exchange that item for another item of equal value within 90 days of purchase.
In the unlikely event that an item is faulty or damaged you can send the item back to us and we will exchange it for the same item or another item of equal value. - Ordering
- You may purchase items on myJewellery for personal use only, retail resale is not permitted. Please see our tems and conditions for more details.
- Payment, Pricing & Promotions
- myJewellery reserves the right to change prices at any time without notice.
- Viewing Orders
- You can view your orders in 'My Account' section of the site.
- Updating Account Information
- To update your account please go to 'My Account'.
